Pros and Cons of Online Counselling

In recent years, online therapy has become a popular alternative to traditional face-to-face counselling in the UK. Many people are turning to digital platforms offering mental health support. But is it the right choice for you? I practice both online and in person from my base in Oxford, and can tell you some of the pros and cons of online counselling to help you make an informed decision.

Positives of Online Counselling

• Convenience and Flexibility: You can attend sessions at home, saving time and travel. Ideal for those with busy schedules, mobility issues, or frequent travel.
• Accessibility: Connect with therapists nationwide, especially helpful for people in rural areas with limited services.
• Anonymity and Comfort: Many find it easier to open up from a familiar environment. A screen can offer a sense of emotional distance that some clients find reassuring.

Negatives of Online Counselling

• Lack of Personal Connection: Digital sessions can feel less intimate. Non-verbal cues are harder to interpret, potentially affecting therapeutic rapport.
• Technical Issues: Poor internet connections or glitches can interrupt sessions, causing frustration.
• Not Suitable for Severe Cases: People with acute or complex mental health needs often require more intensive in-person support.
• Privacy Concerns: Consider whether your home environment is truly private. Could others overhear your session?

Additional Considerations

From personal experience, I’ve found that the digital connection is generally less profound than in-person therapy. There are some challenges:

• Distraction: Home environments can reduce focus. Notifications, emails, or noise can interfere with presence in the session.
• Digital Associations: Devices used for therapy are often associated with work, stress, or entertainment, which can affect engagement.
• Flattening Effect: Therapy via Zoom or FaceTime can feel like just another video call, reducing the “specialness” of the therapeutic space.
• Tech Anxiety: Clients unfamiliar with digital tools may feel disempowered or disconnected, which can undermine the benefits of therapy.

If you’re considering online therapy, take the time to research platforms, read reviews, and choose a therapist who suits your needs and communication style.

I work both in-person and online. You can use this calendar to book a free initial consultation with me.