Frequently asked questions

Discover answers to Frequently asked questions

Sophie Taeuber-Arp Oval Composition with Abstract Motifs 1922

I am a generalist and welcome all issues. My client work has included:
  • Trauma
  • Anxiety
  • Depression
  • Loss
  • Low self-esteem
  • Grief
  • Menopause
  • Divorce
  • Self-harm

No – at the moment I am only accepting individual clients.

I offer an initial 15-minute online meeting or telephone call for free. Subsequent sessions are £60 each.

We can meet in person in my rooms in xxxxx or online. The calendar shows my availability for both options.

Standard session length is 50 minutes.

That depends on many factors. A typical engagement might be 10–15 weeks. We'll decide together after 3–4 sessions.

Both options are available. Many clients blend in-person and online. I’m flexible based on your needs and location.

We’ll meet once a week. This gives you time to reflect and maintain therapeutic momentum.

Please choose a slot from the online calendar or email me. Appointments must be booked a week in advance.

After booking, I’ll send you a payment link. Online payment is due before each session.

Yes – book 4 sessions together and save £20. No student/unemployed discounts currently.

  1. Initial 15-minute call to assess fit.
  2. Paperwork including counselling agreement.
  3. First session – explore your reasons and goals.
  4. Regular meetings with periodic reviews.
  5. Closure when you feel ready and have made progress.

Yes. Video therapy is effective, though in-person work can be more dynamic. Hybrid options available.

Yes – I have full professional liability cover.

48 hours notice required. Missed or late cancellations are still chargeable. I’ll notify you promptly if I must cancel.

Yes, in line with BACP ethics. Limited exceptions apply for legal duty. Anonymised supervision is used. Records are secure and GDPR-compliant.

I am not an emergency service. Contact your GP or NHS 111. If in danger, call 999 or go to A&E. We can also create a safety plan.